Terms of Service
Effective: September 23, 2025
|Entity: Prepwithus Pvt Ltd, India
- 1. Acceptance of Terms
- 2. Definitions
- 3. Eligibility
- 4. Account Creation
- 5. License to Use
- 6. User Content
- 7. Acceptable Use
- 8. Subscriptions & Payments
- 9. Intellectual Property
- 10. Disclaimers
- 11. Limitation of Liability
- 12. Indemnification
- 13. Suspension & Termination
- 14. Changes to Terms
- 15. Governing Law
- 16. Dispute Resolution
- 17. Miscellaneous
- 18. Contact & Grievance
These Terms of Service ("Terms") govern your access to and use of the PrepNexus website, Android application, and related services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.
1Acceptance of Terms
By accessing or using the Services, you acknowledge and agree that:
- •You confirm you are capable of entering into a binding agreement under applicable law.
- •You agree to comply with these Terms and all applicable laws and regulations.
- •Use of the Services following updates to these Terms constitutes acceptance of the updated Terms.
2Definitions
- •"Account" means the registered profile used to access the Services.
- •"Content" means text, images, data, questions, answers, analytics, and other materials.
- •"User Content" means content submitted, uploaded, or otherwise provided by you.
3Eligibility
3.1 The Services are intended for students and institutions in India.
3.2 Minors should use the Services under the supervision of a parent or legal guardian.
3.3 We may restrict or suspend access if you violate these Terms.
4Account Creation and Security
- •You must provide accurate, complete information during registration and keep it updated.
- •You are responsible for maintaining the confidentiality of your credentials and for all activity under your Account.
- •You shall notify us immediately of any unauthorized use or security incident.
5License to Use
5.1 Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial educational purposes.
5.2 We reserve all rights not expressly granted herein.
6User Content
- •You retain ownership of your User Content.
- •You grant us a worldwide, non-exclusive, royalty-free license to host, store, display, and process User Content solely to operate and improve the Services.
- •You represent and warrant that you have all rights necessary to submit User Content and that it does not infringe third-party rights.
7Acceptable Use Policy
7.1 You agree not to engage in the following prohibited activities:
- •Probe, scan, or test the vulnerability of any system or breach security measures
- •Access, tamper with, or use non-public areas of the Services
- •Copy, scrape, or resell Content; or use the Services to build a competing product
- •Upload malicious code, spam, or engage in harassment or illegal activity
7.2 Violations may lead to suspension, termination, or legal action.
8Subscriptions, Trials, and Payments
8.1 Plans and Features
We may offer subscription plans (including promotional trials) via authorized platforms such as the Google Play Store.
8.2 Trial Offer
First 500 users receive a three-month free trial; all subsequent users receive a one-month free trial. We may modify or end the offer at any time.
8.3 Billing and Renewal
Charges are processed by platform providers. Subscriptions renew automatically unless cancelled. Taxes may apply.
8.4 Cancellation and Refunds
You may cancel anytime via your Google Play account settings. Refunds are generally not provided except where required by law or in exceptional cases.
9Intellectual Property
9.1 The Services and all related Content are owned by Prepwithus Pvt Ltd or its licensors and are protected by applicable intellectual property laws.
9.2 No rights are granted except as expressly stated herein.
9.3 You may not reverse engineer, decompile, or otherwise attempt to derive source code or underlying models.
10Disclaimers
10.1 The Services, including AI outputs and analytics, are provided on an "AS IS" and "AS AVAILABLE" basis for educational support only.
10.2 We do not warrant accuracy, completeness, or fitness for a particular purpose, and we disclaim all warranties to the fullest extent permitted by law.
11Limitation of Liability
11.1 To the maximum extent permitted by law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages.
11.2 Our aggregate liability shall not exceed INR 5,000 or the amount you paid in the twelve months preceding the event.
12Indemnification
You agree to indemnify, defend, and hold harmless Prepwithus Pvt Ltd and its affiliates from and against any claims, damages, liabilities, and expenses arising from your use of the Services or violation of these Terms.
13Suspension & Termination
13.1 We may suspend or terminate your access at any time for suspected violations, security risks, fraud, or illegal activity.
13.2 Upon termination, your rights to use the Services shall cease immediately.
14Changes to these Terms
14.1 We may update these Terms from time to time in our sole discretion.
14.2 Material changes will be notified in-app or via email at least thirty (30) days prior to taking effect.
15Governing Law & Jurisdiction
15.1 These Terms shall be governed by and construed in accordance with the laws of India.
15.2 The courts located in Bengaluru, Karnataka shall have exclusive jurisdiction over any disputes.
16Dispute Resolution
16.1 In the event of a dispute, parties shall first attempt to resolve it through good-faith negotiations.
16.2 If unresolved within thirty (30) days, the dispute shall be referred to binding arbitration in Bengaluru, India.
16.3 The arbitration proceedings shall be conducted in English.
16.4 Each party shall bear its own costs; arbitrator fees shall be shared equally.
17Miscellaneous
- •Severability: If any provision is held invalid, the remaining provisions remain in effect.
- •No Waiver: No failure by us to enforce any provision constitutes a waiver.
- •Assignment: You may not assign these Terms without our consent.
- •Entire Agreement: These Terms and the Privacy Policy constitute the entire agreement.
18Contact & Grievance
For questions regarding these Terms, please contact us at support@prepnexus.in.
Grievance Officer (India): You may address grievances by writing to the above email with the subject line "Grievance".